Fellow GTT Members and Participants. Here’s a story about one of our own, Bruce Turner of the GTT Victoria Chapter. Today was his 69th birthday, so we congratulated him during the GTT Victoria meeting. The full story is below the link to the original page.
For several years now, Knowbility has recruited people with disabilities to participate in usability studies. During that time, we’ve added hundreds of
people from across the United States and beyond to our
AccessWorks
user testing panel, which partners testers with disabilities with companies interested in improving the accessibility and usability of their products.
So, when a popular Canadian media company reached out to our AccessWorks team with a request for Canadian testers with different disabilities, we were
prepared. Bruce Turner was one of these testers, and we’re proud to share his experience.
Born with retinitis pigmentosa and profoundly deaf, Bruce uses a variety of assistive technologies to get things done. He uses ZoomText, a screen magnification
program to change the color scheme on his computer. Bruce prefers his text to be white on a black background.
To be more productive on the phone, Bruce uses a relay service. An operator types what is heard on the line, Bruce reads it, and then he responds. It was
with this suite of technology and the marvels of off-the-shelf video conferencing software that Bruce successfully completed the usability study. The retired
civil servant credits today’s tech in playing a role in promoting social and economic integration.
“If I didn’t have this technology in front of me I don’t think I would be doing as well as I am,” Bruce said. “This technology I wish the heck I had when
I was younger. I like the fact that I can do email, I can go online, I can do my banking, I can talk to people, I can communicate.”
Bruce says he enjoys learning how to accomplish tasks online, for example, the steps that are needed to arrive at a website’s homepage.
“It’s like playing a brand-new game for the first time, not knowing what to do, but simply getting there and getting my feet wet and see what I can do,”
Bruce said.
Bruce first heard about AccessWorks via a post on the website of
Get Together with Technology (GTT),
a program run by the Canadian Council of the Blind. Though at first leery about the program’s claims—that people with disabilities could earn extra money
working as usability testers—GTT’s Albert Ruel reassured him that Knowbility could be trusted.
“Bruce did a great job! He provided us with a different perspective. He actually helped us to consider other ways of communicating….and we actually did
it….we were so thrilled. We learned so much and as a result, we feel very confident going into it!” Marine Menier, AccessWorks Project Manager, said.
Bruce was born and raised in Kamloops, British Columbia. He graduated from the University of Victoria in 1973 and worked for the Canadian federal government
for 35 years. As a child, he attended school alongside people of many different ethnicities and varying abilities. He feels that this has influenced his
attitudes towards inclusiveness.
“The way I look at the word inclusiveness is getting along with people who have all kinds of disability,” he said. “People who are blind, people who are
low vision, people who are deaf, we all share a little bit of everything.”
He considers Knowbility’s usability tester program a force for good, both for companies that need knowledge about the accessibility of their products and
for people with disabilities who want to help make websites more accessible.
“The AccessWorks program also increases the self-esteem of those who participate, and that is an important benefit,” he added.
Now retired, Bruce lives with his wife in Victoria, British Columbia. In addition to reading online articles from ZDNet and GTT to learn about the latest
tech, he enjoys photography, gardening, and taking walks along the Gorge Waterway, a scenic inlet near his home.
The Albert A. Ruel Road to Blindness
A 21 year old man stood on the beach at the Sproat Lake Provincial Park with friends early in May of 1977, and upon gazing across the lake found the Gulf Oil sign missing from the dock-side filling station there. When this fact was shared with his companions they glanced at him with puzzled looks and said, “No Albert, the sign is still there”.
That was the beginning of a road through confusion, anger, isolation, loneliness and discovery for me. It all began with a visit to a local Optometrist who could see that my vision wasn’t right, but that corrective lenses wouldn’t help. He then referred me to a General Practitioner, where I received a clean bill of health and an additional referral. This time to an Ophthalmologist. Immediately upon peering through the dilated pupils, Dr. McKerricher was able to see the problem, Retinal Vasculitis.
Now, you would think that all would start to improve at this point, but that couldn’t be further from the truth. You see, CNIB, from 1918 until 1985 only served the needs of people who were “Legally Blind”, a level of vision loss I wouldn’t reach until November of 1979. The words of Dr. McKerricher still echo in my mind today, “Albert, I don’t know what has caused this and nothing we’ve tried is helping to stop it, and you’re not blind enough for me to refer you to CNIB”!
In the middle of this transition from 20/20 vision to “Legally Blind” came the Motor Vehicle Branch and it’s rules of the road. On August 3, 1978 I drove a car for the last time as my vision had reached the level at which operating a motor vehicle became too dangerous, further intensifying feelings of fear, isolation and anger. Sadly, through this period the only available guidance and support was through family and friends, but not the experienced professionals I needed at the time. Although these support systems are critically important they can often be smothering and facilitating, rather than encouraging and supportive.
With gratitude, and some trepidation I finally was able to access CNIB services in November of 1979, and the world opened up then. There I was able to meet other blind people and receive the daily living and mobility skills required to live independently in this sighted world. I learned elementary braille and began to discover technology as necessary tools of independence.
Thankfully, in 1985 CNIB’s National Board altered the course of service to visually impaired Canadians forever. They added a third prong to their Mission Statement, “To promote sight enhancement services”. This opened the door to all Canadians who were beginning to lose sight, as well as those who had a fear of vision loss to access the full range of CNIB Support and Rehabilitation Services. So now, whether it’s someone’s Mother who is experiencing Macular Degeneration, or an Uncle experiencing the affects of Glaucoma, all have the ability to seek information, guidance and support as all involved deal with the fear and anxiety that accompanies such life altering experiences.
With the help of professional Rehabilitation Workers and Employment Counselors I was able to continue traveling independently within my own community, and even more remarkably anywhere in the world I desired to go. I managed to attend College in Nanaimo and New Westminster, as well as traveling to the Mayo Clinic and to doctor’s appointments in Nanaimo and Vancouver without assistance. All of this while living with some usable vision, but not yet needing a white cane for travel.
During the mid 1980’s I was a stay-at-home Dad and did all that was required of that challenging work, from changing diapers to preparing meals, and from cutting the grass to maintaining our home. I even took a woodworking course through Alberni’s Adult Education program and built and restored several pieces of furniture. Of course the 1958 Chevy Impala in the garage was my pride and joy, and I devised ways to do much of the work it required.
I also joined and participated in many community activities, like the local Car Club, and a disability support group that catered to the needs of people with many different disabilities. Of course, continued participation in family life remained of critical importance through this period.
In 1989 a secondary condition began to extinguish the vision that remained, which set into motion a new stream of professional rehabilitation services and supports. By the spring of 1990 Glaucoma had turned out the lights completely, and the darkness I had feared so desperately was upon me. Strangely though, I found this to be a great relief rather than the tragedy I had imagined it would be.
Through several professional rehabilitation sessions, and by joining peer mentoring and advocacy groups I was able to come to terms with this strange feeling, and to learn additional skills and strategies for living with no visual cues of the world around me. This is also about the time that I decided to explore CNIB as an employer, and to see if I could provide the sort of guidance and support to others that had been my pleasure to receive. Those 14 years were a wonderful experience of ongoing discovery for me, as teaching may be the best way to solidify one’s own learning. In other words, those we assist through this transition in turn help us all as we develop best practices and improved service.
Following a 14 year career with CNIB I also served the blind community as the first National Equality Director employed by the Alliance for Equality of Blind Canadians (AEBC), and as a Basic Computer Literacy Trainer with the Canadian Council of the Blind (CCB). Most recently I have enjoyed coordinating the CCB’s newly launched Get Together with Technology Program in Western Canada, which brings to the fore my passion for assistive technology and the power of peer mentoring.
Without sight I have continued to travel far and wide, with trips to Conventions of and for the Blind in Anaheim California and Melbourne Australia, as well as to many events and activities in Toronto and Vancouver. Of course my work has taken me to many communities throughout Western Canada, and most particularly nearly all regions of BC and on Vancouver Island. None of which would have been possible without the services and support of organizations like CCB, AEBC and CNIB.
For most people blindness generates a fear of extended movement, both within one’s home and community, but that doesn’t have to be the case. Independence comes from personal desire and increased skill. Many community organizations can assist with both through their mentoring and skill development programs. I remember always that life has little to do with what happens to me and 100% what I do about/with it. There is a quote I like to use from the National Federation of the Blind in the USA, “With adequate skill development and opportunity blindness can be reduced to the level of a nuisance”, and nothing could be closer to the truth.
Helen Keller said many years ago, “There is nothing more tragic than someone who has sight, but no vision”. She also challenged the Lions Clubs of the world to become the “Knights of the Blind, and to take up the crusade against darkness”. I too joined a Lions Club in 1992 and continue to work on the crusade that Helen Keller began in the 1920-s.
View all posts by Albert Ruel