Tech-Ease GTT Regina Summary Notes, Facebook, Aira, BeMyEyes and Meet Me In The Cloud, February 29, 2020

Tech-Ease/ Get Together with Technology

Regina Drop-In Meeting

Summary Notes

February 29, 2020

 

Sponsored by Vision Impaired Resource Network (VIRN),

Canadian Council of the Blind (CCB)

And the

Regina Public Library

 

Assistive Technology Peer Support by and for people who are blind/low vision

 

Attendance: Barry, Jerome, Wes, Donna, Sarenia, Blaine D, Michelle, Amber, Patti-Lynn (RPL), Doug (via phone), Camille

 

Regrets: Linda, Blaine R, Anna, Jessica

 

Facebook Groups:

  • Explained Facebook in general
  • Types of status updated, checking in, etc.
  • Explained privacy settings generally
  • Explained pages vs. Groups
  • explained different types of groups
  • Explained public groups and private groups
  • Advantages of FB Groups
    • Nice way to make friends you’ll never meet
    • Nice to have like minded friends

 

HOW TO JOIN FB GROUPS INSTRUCTIONS (THANKS TO MICHELLE)

Joining FB group:

 

Find a Facebook group. Interest you. Type into in the search box.

 

The page will show up and if you keep swiping to the right or scroll down. There will be a “joined group” button where you can press after that is pressed the Box will turn to ” cancel join request”

 

some groups will automatically pop up two or three questions pertaining to the group that they want you to answer before your request is accepted.

Also, on that page you can look at how many posts in a day are put up on that page or how many people are in that page or how many of your friends or in the group. who the moderators or group administrators are.

 

Facebook should notify you when your request to join has been accepted by the group moderator.

 

If you want to leave the group at any time go to the group page the top right-hand corner has will be visual three dots beside the ” search” option. Is a “member tools button”

 

You will be presented with options like following options “share. ”

“Following.” “Notifications.” “Favourites. ”

“Add to home screen.” and “report” just keep swiping to the right until you hear.

” leave group button.” You will be asked if you are sure you want to leave group.

 

When you are approved to a group The General etiquette is to write a short post introducing yourself and the reason why you wanted to join the group in the first place…

 

Once you have joined the group. If you click on the title of the group name you will be presented with the group rules that are always good to read.

 

This will present you with additional information like how long the group has been running. how many members in the group how active the group is how many posts per day.

You can also see options like the group history and whether the group is private, secret, or public.

A public group means everybody can see posts in that group whether you’re a member of the group or not.

 

Private means people can find the group but only members in the group can see individuals’ posts.

 

Secret groups are groups that only members know about the group or know how to find it. Basically, with this group you have to be added by somebody already in the secret group in order to know about it.

 

Every time privacy settings are changed in a group generally group members will be given a notification sound in your regular Facebook notifications.

Members also have the opportunity to add their friends to groups. some groups have the ability for members to approve other members some it’s the moderators only that do the approving.

 

Typically, one of the rules is asking your friends before adding them to groups but interest you to make sure they are interested as well…

That’s just common sense but I thought I’d write it anyways.

 

Here’s how to find all the groups that you’re involved in…

 

Across the top of Facebook, you have “news feed”

“memories” “dating” “notifications” and then the far right-hand side of the screen there is “menu” option.

When you click on that you will have the first option is to view your personal profile. Then if you keep swiping to the right or scroll down you will have options

“Groups”

” memories”

“friends”

“Marketplace” “videos on events”

“Events”

“saved ”

“Nearby friends” “dating”

” gaming”

 

If you click on group you have an option for your groups.

If you are a moderator for any of the groups. They will show up first.

Under group you manage. Then under that will be “other groups.” and then the rest of your groups will show up in a list form.

you can also change these click on “the sort your other groups” button right next to other group button. on the right-hand side to show in alphabetical order. For most recent that you’ve posted to.

Etc. if that makes finding a specific group easier.

 

Moderators also along with you have the ability to shut commenting off on a post if the comments get to negative.

 

You click on your individual post and you have an option for turn commenting off.

 

If you would like to edit your post go to the right-hand side of your original post.

 

The right hand of your post is

” post menu”.

There you can see options like “copy link “ or “edit post”

If you edit the post more than once you can see the edit history which is a recent update with Facebook.

This is also where you can turn commenting off.

there are many different groups depending on your interest there are lots of groups for visually impaired or disability in general.  especially support groups. There are even groups like instant pot users or gardening. Funko Pop figurine groups.  Etc.

 

Aira Updates:

  • Aira equipment includes glasses (2nd generation), tether, controller (which is an Android phone w/ nothing else on it but Aira),  or you can use your phone,  and you can use a Bluetooth headphones
  • You can buddy full plans with Aira and now there’s is a 5 minute free call you can use unlimited
  • Plans: 30 min for $30 USD, 120 minutes for $99 USD, 300 minutes for $299 USD, they got rid of unlimited plan (it was downgraded to 700 minutes plan but only people grandfathered into it retina it)
  • You can fluctuate between the other plans as needs dictate, you can switch in the middle of the month and pay more or less if you go up or down in plans for remainder of the month
  • There are a lot of incentives to the plans – if you are looking for a job they will help you with job related job search tasks for 30 minutes for free added to account
  • If you are a JAWS user and a license holder of it and you call in they will help you with (or team viewer) they don’t charge for this help
  • They will help with quick books if it’s not reading well as well
  • The 5 minutes plan, someone can give someone else a referral code, which is 7 days unlimited access to play with it, the person referring gets 30 free minutes plus bonus minutes if the person buys a plan (referrer gets equal to what referee gets for free)
  • The Aira controller which is the android phone, there is a voice assistant named Chloe, she can help call an agent, check battery, she can check minutes available, etc.
  • Glasses have a connection port on them, in the middle of the glasses on the front is the camera, the camera has a 120 degree or so camera, they have frameless glasses as well if you wear glasses regularly
  • The glasses/controller are an add on for people with more than 30 minutes plans ($600 one time for the glasses/controller or $25 a month)
  • There are no controls on the glasses, only on the phone
  • Cord is a female to female cable connection
  • Glasses can see 5 feet more to each side than with phone camera, also can see further into the distance as it has a good quality camera
  • We did a demo with an agent, he said help with cooking directions, checking mail, described renaissance fair for someone, describe Super Bowl to someone, lots of different things, can call an Uber for you as well
    • Not allowed to help with anything involving nudity
    • Not allowed to comment on specific safety, can give visual info like when walking light is on, but it is up to someone to choose to cross the street

 

AIRA UPDATE (THANKS TO BLAINE & MICHELLE)

Aira discontinuing Horizon glasses and phone end of March 2020..

” Dear Horizon User,

 

The current Horizon Android smartphone no longer accommodates regular Horizon application updates. The current Horizon Android smartphone no longer accommodates regular Horizon application updates so that means our Aira tech team does not have much control to improve the experience. The model of smartphone that supports the Horizon system has been discontinued by Samsung so we must move on and find a new option.

 

As smartphones, like the latest iPhone, have transitioned away from physical buttons, finding a device to support a one-button access interface is a significant challenge. So what does that mean? It means that Aira’s smart glasses hardware solution is not meeting the Aira standard today and furthermore the Explorer experience with Horizon will continue to decline. Simply put, we need to find a new solution that better meets the demands of our Explorer community. With that, and after considerable analysis, I have decided that beginning on April 1, Aira will no longer support calls made from Horizon smart glasses. This change will allow our technical team to refocus on improving the core service. Below is a FAQ section if you want to learn more.

 

So the next question is naturally: If Horizon doesn’t meet the Aira standard, what will? We are aligning our hardware strategy with the mainstream devices that you all already use such as an iPhone, Android Smartphone and some new and emerging platforms. We would appreciate your help by sharing your thoughts on new devices and platforms, products and technologies that we should consider integrating into the Aira Explorer experience. Send them to support@aira.io and Customer Care will gather a list of potential smart glasses or other devices to utilize in our future.

 

Aira was founded on the idea of both creating and leveraging leading technology to bring you the Explorer a modern, useful and one-of-a-kind experience. Our passion for creating the leading experience has never been stronger.

 

Thank you for your continued support of Aira. Aira agents look forward to connecting with you soon.

 

We wouldn’t be here without you,

Troy

CEO of Aira”

 

Be My Eyes:

  • Specialized partners – Companies that can answer questions through the Be My Eyes app specific to their products:
    • Google, Microsoft, ClearBlue, Herbal Essence, P&G, Pantene, National Federation of the Blind, as well as some banks, but as none are Canadian I am not listing them

 

Next Meeting:

March 28 @ 2 pm

Topics: Windows 10 – the good, the bad and the ugly

 

 

ZOOM MEETING INSTRUCTIONS TO JOIN MARCH MEETING IN LIGHT OF COVID-19 PRECAUTIONS:

 

Tech-Ease Drop In/GTT is a go! We are temporarily changing the format, to accommodate social distancing and civic service closures. Below is the information regarding tech-ease for this month, so you can join us from home!

 

Q: What if I don’t have zoom on my cell phone or computer?

A: Just follow the dial in information provided below.

Q: What if I have zoom on my computer?

A: select the link for the meeting posted below, and it will take you to the meeting.

Q: are there a list of shortcuts for zoom on the computer?

A: yes, these instructions will be sent in a following email with subject line of: “Zoom Computer shortcuts”

Q: What is one touch dialing:

A: this allows you to select the phone number and is supposed to automatically dial you into the call on your IOS device to the conference line without the need to enter ID numbers. I am unsure how this works otherwise.

 

Time: Mar 28, 2020 02:00 PM Saskatchewan

Join Zoom Meeting

https://zoom.us/j/2049759341

Meeting ID: 204 975 9341

One tap mobile

Please select one of the following Canadian phone numbers for one tap mobile access

+17789072071,,2049759341#

+14388097799,,2049759341#

Dial by your location

Please select one of the Canadian phone numbers below. Please note, Saskatchewan does not have their designated line. 1(587) is an alberta phone number if you choose to join through these numbers.

+1 778 907 2071 Canada

+1 438 809 7799 Canada

+1 587 328 1099 Canada

+1 647 374 4685 Canada

+1 647 558 0588 Canada

Meeting ID: 204 975 9341

Find your local number: https://zoom.us/u/acqVIt5V1L

 

 

BASIC ZOOM MEETING SHORTCUTS:

Some shortcuts that would be helpful for the Zoom Tech Meetings if you are joining the meeting with your computer and using a keyboard.

 

Alt+V: Start/Stop Video

Alt+A: Mute/unmute audio

Alt+Y: Raise/lower hand

Ctrl+Alt+Shift+H: Show/Hide floating meeting controls

 

 

MORE IN DEPTH ZOOM MEETING INFO CAN BE FOUND AT LINK AT END:

Meet Me Accessibly is a three-hour audiobook, written and narrated by Jonathan Mosen. It takes you from the basics of attending your first Zoom meeting, all the way to content sharing of your video and audio from a computer or iDevice.

 

Just some of the things Jonathan shows you in Meet Me Accessibly include:

 

Attending your first Zoom meeting

 

Working with and configuring the Windows client

 

Working with and configuring the iOS client

 

Creating compelling and effective online meetings of up to 100 participants for discussions or webinars

 

Using Zoom to have a sighted person take control of your computer, even a Mac user can control a Windows PC and vice versa

 

Running visually attractive presentations using PowerPoint, or by sharing the output of any application on your computer

 

Using the high-quality, low-latency audio capabilities of Zoom for one-on-one conversations

 

Holding global Internet and telephone conferences

 

Taking advantage of the exceptional audio for use in a podcast, including creating separate audio files for every participant for use in a multitrack editor such as Amadeus Pro or Reaper

 

Recording meetings and podcast interviews on your iPhone, thanks to the Zoom cloud recording capability

 

Recording top-quality tech demonstrations thanks to the easy-to-use ability for Zoom to capture your computer’s sound

 

Sharing the screen and audio from apps on your iDevice

 

Enabling stereo audio

 

Turning off Zoom’s audio processing for pure, top-quality sound

 

Scheduling meetings

 

Holding instant meetings

 

Using your personal meeting ID

 

As you can see, there’s so much that Zoom can do, you’ll wonder how you lived without it.

 

In Meet Me Accessibly, Jonathan uses JAWS for Windows, the world’s most used screen reader when working with Windows. When discussing Zoom’s mobile offerings, he uses an iPhone running VoiceOver, the screen reader built into all iOS products. But the user interface of Zoom adheres closely to accessibility standards, so even if you use a different platform or screen reader, you should still be able to glean much from the demonstrations and descriptions.

 

Download Meet Me Accessibly free

 

To help any blind person who may need to telecommute during the COVID-19 outbreak, we have made Meet Me Accessibly free to download. You may distribute it for download anywhere, as long as the files are not modified in any way.

 

When you download, you get a zip file with the book divided into 19 MP3 files to make it easy to get to the sections you want. An included M3U playlist allows you to easily play the book from beginning to end. We’ve taken care to number the files sequentially, so the book imports beautifully into Voice Dream Reader on an iDevice.

 

Download Meet Me Accessibly free.

 

https://mosen.org/zoom/

 

Connect with Tech-Ease Regina:

Facebook: https://www.facebook.com/GTTTechEaseRegina/

Twitter: https://twitter.com/techeasesk

Tech-Ease YQR YXE (@techeasesk) | Twitter

twitter.com

The latest Tweets from Tech-Ease YQR YXE (@techeasesk). Are you Visually impaired, Related to someone visually impaired, or an educator of someone visually impaired …

 

GTT Edmonton Meeting Notes, Edmonton Publick Library Accessible Services, March 9, 2020

Summary Notes

GTT Edmonton Meeting March 9, 2020

 

The most recent meeting of the Get Together with Technology (GTT) Edmonton Chapter was held March 9 at 7pm at Ascension Lutheran Church 8405 83 Street in Edmonton.

15 people attended.

Reading Tip: These summary notes apply HTML headings to help navigate the document. With screen readers, you may press the H key to jump forward or Shift H to jump backward from heading to heading. Read the Additional Resources section following the meeting notes to learn about our one on one telephone support, the National monthly teleconference, and the support email list.

 

March Topic –EPL Accessibility

Our guest was Vicky Varga, manager of the Castle Downs Branch of the Edmonton Public Library (EPL). Vicky presented on the topic of Edmonton Public Library accessible services and kindly provided the following extensive notes on these services. If you have any questions not answered in her notes, she is more than willing to get back to you. You can email her at:

vvarga@epl.ca

 

Accessible materials at EPL

Large Print Books, including hardcover and lightweight softcover books. These are available at all Library locations.

DAISY Books are digital talking books used by blind and visually impaired customers and played on a special player. They are different from audiobooks in that the discs are large format and contain an entire book on one disc versus multiple discs as well as a hierarchical structure with marked up text to make navigation easier. Anyone with a library card can request DAISY books online or via a library staff member at any branch.

Descriptive Videos/DVDs (DVS) are movies which describe the visual elements for people who are blind or have low vision. They can be played on any DVD or Blu-ray player. Nowadays, most (if not all) DVDs released in Canada provide this as part of their options. Because of this, we don’t catalogue items separately anymore. The best way to confirm if an item has described video is to go to epl2you and scroll down to where there’s a catalogue link to described video OR search our catalogue for the following: “audio description available”

Assistive technology at EPL

Victor Stratus devices read DAISY disks. The device can also be used to play regular audio books and CDS. Large buttons with high contrast colours.

Victor Stream can have materials (audiobooks, audio magazines, etc.) loaded on to it OR, if connected to the internet, have items pushed directly to it by CELA. The Streams also have internet radio and can have any audio file loaded to them.

EPL has a few of each that can be loaned to customers to provide an opportunity to test the devices to determine if they would be a good fit and to fill the gap while customers acquire their own. If they qualify, CNIB can provide support and grants for purchasing VICTOR devices that will subsidize almost the entire cost.

Home Service:

EPL has provided home delivery since the 1970s!

If you’re unable to come to us at the library for three months or longer, we’ll come to you. We can deliver to your home, extended care facility or seniors’ lodge.

Staff will work with you to select the types of books, movies and/or CDSs you like so we can meet your needs OR you can select what you would like yourself on our website.

You can have a friend or family member pick up materials for you at the library OR we will match you with a carefully screened and trained volunteer who will deliver your items directly to you.

 

 

 

Extended Loans

For customers who can come in, but not too often (i.e. Depend on rides/DATS/weather and/or health often keeps them home)

Loan period is extended to 6 weeks for print items (DVDs remain at 3 weeks).

Talk to a library staff member if you’re interested in extended loans or home service

CELA

The Centre for Equitable Library Access (CELA) is a national organization that supports public libraries in delivering equitable library service for their patrons with print disabilities.

CELA provides local library access to Canada’s largest collection of alternative format books and online resources for people who have difficulty reading print due to a visual, physical or learning disability.

CELA offers a collection of more than 500,000 books and more for people who have trouble reading print due to a learning, physical or visual disability. The collection includes:

  • Accessible books, magazines, and newspapers
  • Choose preferred format: audio, accessible e-text or braille
  • Full range of subjects, genres, best sellers and award winners for all ages

Access to the CELA collection is restricted to people with print disabilities living in Canada.

A print disability is a learning, physical or visual disability that prevents a person from reading conventional print.

More specifically, a print disability can be a:

  • Learning disability: An impairment relating to comprehension
  • Physical disability: The inability to hold or manipulate a book
  • Visual disability: Severe or total impairment of sight or the inability to focus or move one’s eyes

This definition of print disability is from the Canadian Copyright Act because it is this Act that lets CELA reproduce published materials in alternative formats for its collection. The term used in the Act is “perceptual disability”.

How to read CELA material

Download books to your mobile device and read with an accessible reading app like Dolphin EasyReader. Dolphin EasyReader is a FREE accessible reading app designed for readers with dyslexia, low vision or blindness. It’s what is recommended by CELA, but there are other apps that can be used including some paid apps.

Download or have books downloaded direct to a DAISY player over a wireless connection. Books can be chosen on the CELA website and downloaded to DAISY players, but CELA can  also push books directly to DAISY or Victor Stream devices if they’re connected to the internet.

 

Receive audio (DAISY) or braille by mail. DAISY disks and braille books can also be mailed via Canada Post directly to customers. Braille books and DAISY magazines and newspapers are theirs to keep, but books have a return mail label included and must be shipped back.

Bookshare via CELA

Bookshare is a US-based accessible online library for people with print disabilities. Bookshare offers more than 500,000 titles, including books for all ages, best sellers, and more. The books are available in e-text and e-braille. Audio versions are in synthetic speech.

Bookshare creates its accessible books by automatically converting book files provided by publishers. This automatic process makes large numbers of books available quickly and in a wide variety of accessible formats. However, because humans do not check the books, you may find errors in the synthetic audio or computer-generated braille. In addition, books which rely heavily on illustrations, charts, and graphs may not be usable because this material is generally presented by the publishers as images which cannot be converted automatically.

Proof of Disability: If you wish to access the Bookshare collection, you must provide a proof of disability, as required by Bookshare’s agreements with publishers. CELA manages the proof of disability process and ensures the privacy of your personal information. If you prefer not to submit a proof of disability, you will still have access to the CELA collection.

Signing up for CELA

Visit CELA Registration Page or contact the library for assistance.

What students/individuals need to register:

  • EPL library card
  • You must have a print disability to use CELA services, but proof of disability is not required

CELA Educator Access

If you’re an educator supporting a student with a print disability, receive free access to CELA’s entire collection including Bookshare!

How do you register? Get a free library card from Edmonton Public Library then complete the online Educator Access Program Registration Form: educators.celalibrary.ca/

CELA’s Client Access Support 

CELA’s Client Access Support program is designed for professionals who require access to CELA’s collection in order to assist individuals with print disabilities.

For example, if you work with students (being privately tutored), CNIB clients, residents of seniors’ residences or long-term care facilities, or those whose physical disabilities prevent them from manipulating a traditional book you could be eligible to access CELA’s alternate format collection on behalf of those you support.

 

What does CELA Client Access Support include?

The Client Access Support program provides access to CELA’s physical format collection including books on CD, braille books, descriptive video; our online formats such as downloadable DAISY audio or text; and electronic braille files available at celalibrary.ca.

Bookshare? No… Access to Bookshare is limited to educational institutions and to individuals with print disabilities who are registered for CELA. If you are working with individuals with print disabilities who want access to Bookshare’s online resources, you can assist them in adding the Bookshare membership to their CELA account.

Client Access Support accounts are valid until October 1 of the next year. Accounts approved on or after October 1 will expire on Oct 15 of the following year. CELA will send you a renewal notice.

National Network for Equitable Library Access (NNELS)

NNELS is funded by 8 separate provincial governments and is sustained and run by public libraries. Their goals are:

  1. accessible public library service for everyone;
  2. accessible publishing and distribution so that separate collections like ours are no longer required for access to books and reading.

NNELS is an online public library of 10,000+ titles in accessible formats. The most common formats are DAISY, PDF and e-text.

NNELS not only provides access to existing accessible books, but it also supports the creation of accessible versions of titles.

NNELS is unique in that it works closely with publishers and distributors to promote accessible formats, but it also supports the creation of accessible versions of titles as needed. Sometimes this means supporting local libraries in creating their own accessible versions – Lac La Biche just finished recording an audio version of a local collection of stories. Many Indigenous and locally-written material is not available in an accessible format and NNELS is working to combat this issue

Signing up for NNELS

To register for NNELS, individuals only need to contact the library. Library staff will change their membership to include NNELS.

Your library card number and PIN can then be used to access the NNELS catalogue on their website: http://nnels.ca

 

Next Meeting (Monday April 13 at 7pm)

  • Topic TBA.
  • As always, for help with technology bring your devices and/or questions to the meeting.

 

Additional Resources

Telephone Support

Contact our GTT coordinators, Kim Kilpatrick in the East or Albert Ruel in the West to book one on one telephone support.

Kim: 877-304-0968 Ext. 513

Email: GTTProgram@Gmail.com

Albert: 877-304-0968 Ext. 550

Email: albert.GTT@CCBNational.net

 

GTT Blog and Monthly Teleconference

CCB sponsors a national GTT monthly teleconference. You may subscribe to the GTT blog to get email notices of teleconferences, meeting notes from GTT chapters, and other information. To subscribe, activate the Follow link at the bottom of the blog web page to enter your email.

GTT Email Support List

CCB also sponsors a GTT email support list to provide help and support with technology for blind and low vision Canadians.  To subscribe to the email list, send an empty email to:

GTTsupport+subscribe@groups.io

 

GTT Edmonton Overview

  • GTT Edmonton is a chapter of the Canadian Council of the Blind (CCB).
  • GTT Edmonton promotes a self-help learning experience by holding monthly meetings to assist participants with assistive technology.
  • Each 2 hour meeting consists of a feature technology topic in the first hour and a general tech discussion in the second hour.

[End]

GTT Edmonton Meeting Notes, Fitness Tech, February 10, 2020

Summary Notes

GTT Edmonton Meeting February 10, 2020

 

The most recent meeting of the Get Together with Technology (GTT) Edmonton Chapter was held February10 at 7pm at Ascension Lutheran Church 8405 83 Street in Edmonton.

14 people attended.

Reading Tip: These summary notes apply HTML headings to help navigate the document. With screen readers, you may press the H key to jump forward or Shift H to jump backward from heading to heading. Read the Additional Resources section following the meeting notes to learn about our one on one telephone support, the National monthly teleconference, and the support email list.

 

February Topic –Fitness Tech

Lorne and Russell demonstrated the Apple Watch and other fitness and wellness technologies.

 

Russel Apple Watch Demo

Russell demonstrated some of the health and fitness apps available on his Apple Watch series 4. It is a great tool for helping to keep you motivated to exercise and stay fit. He demoed the Heart Rate App, the ECG App, the Activity App, the Workout App, and the Breathe App.

Heart Rate app

Your Apple Watch monitors your heart rate if you are wearing it. You can check your current heart rate, resting rate, and walking average rate at any time by opening the Heart Rate App. Russell showed an example of his heart rate stats for the day. You can also set the Heart Rate App to notify you if your heart rate goes above a certain rate, for example, 120 BPM, or below a certain rate, for example, 40 BPM after resting for 10 minutes. These rates can be set through the Watch App on the iPhone. The app also keeps track of your heart rate during a workout which you can view in the Workout app, and keeps track of your heart rate while using the Breathe app.

ECG App

The Apple Watch ECG app can help detect atrial fibrillation (AFib, which are irregular heart rhythms, and track this in the health app. Russell gave a demo of how to take an ECG on the Apple Watch. The app warns that the Apple Watch cannot check for signs of a heart attack and suggests that you contact emergency services if you believe you are having a medical emergency.

 

Activity App

The Activity App on the Apple Watch helps you keep track of Moving, Exercise, and Standing. Each of these categories is referred to as a ring. The Moving ring tracks the number of calories you burn in each day by moving. You can set the number of calories you wish to burn each day, and then track how well you are doing throughout the day. The Exercise Ring is set to 30 minutes of brisk exercise. You can track the number of minutes of exercise you have completed at any point in the day. The Standing Ring keeps track of how many times you’ve stood during that day. By default, it prompts you to stand once each hour of the day.

 

Workout App

The Workout App on the Apple Watch can be set to the type of activity you plan to do, for example, indoor or outdoor walk or run, indoor or outdoor cycle, hiking, stair stepper, yoga, etc. You can also choose what you wish to track, for instance, distance, duration, heart rate, total calories burned. Russell opened the Workout app to show some of the different setting choices available.

 

Breathe App

Russell opened the Breathe App on his Apple Watch and showed how you can set the duration of the breathe session, and discussed how you can set the number of times your Apple Watch prompts you to breathe each day through the Watch app on the iPhone. The duration can be set from 1 to 5 minutes. Russell then went through a 1 minute breathe session. When you set the duration and tap on start, VoiceOver prompts you to “Inhale along with the taps you will feel on your wrist and to Exhale between taps”.

 

 

Lorne Webber Demos

 

FitBit

Lorne demonstrated some of the accessible fitness and health tracking features of the Fitbit app, as connected to his Fitbit Charge 2, especially as it compares to those of the Apple Watch.

The Fitbit itself contains little to no accessibility features, especially for totally blind users; excluding a vibration notification when it’s successfully connected to the power and charging, like most phones.

Via the Fitbit app, “silent” vibrating alarms can be set for the Fitbit to alert you with a vibration which won’t stop until you tap the screen or press the side button.

The Fitbit app gives the user access to fitness and health metrics such as Total steps, distance, Flights climbed, total caloric expenditure, current and resting heart rate, daily time spent exercising, and, if you wear it to bed, total time sleeping and a sleep score estimating how restful your sleep was, (i.e., were you technically sleeping but doing lots of tossing and turning in your sleep.

Perhaps the biggest advantage the Fitbit has over the Apple Watch is its Battery life, approx. 5-7 days of 24-hour use, as compared to the 24- 48 hours of most Apple Watches. (with the proviso that the Apple Watch is much more fully featured than the Fitbit; these more powerful features take up much more battery life.

Perhaps the biggest disadvantage of the Fitbit is the need to view all of it’s statistics via the Fitbit app. Without the app on a smartphone or Tablet, the device itself, unlike the Apple Watch, is not accessible. Some users point out that the most basic feature of an Apple Watch on your wrist is that it can tell you the time accessibly, which the Fitbit cannot.

 

Polar Heart Rate Strap

Lorne also demonstrated his Polar H7 Heart Rate chest strap which can connect to hundreds of iOS and Android apps to keep track of Heart Rate during exercise. The strap must be next to your skin not worn outside clothing. Lorne was using the Runmeter app which is very accessible and offers hundreds of configurable audio announcements, however many other apps offer comparable functionality such as the WalkMeter app.

 

7-Minute Workout App

Next Lorne demonstrated one of the many guided exercise coaching apps; 7-Minute Workout,

Which has its premise that you can start your fitness journey by just performing a series of 12 body weight exercises in just 7 minutes. The app counts down and notifies you when you need to switch, and what the new exercises are. One Criticism of this app is that if you happen to be unfamiliar with how to perform that exercise, while the app does offer some text based descriptions, the pictures/diagrams built in to the app probably won’t be very helpful for a totally blind user.

Blind Alive Workout Videos with Audio Description

In terms of following along with pictures, diagrams and videos of exercises, Lorne discussed exercise videos, which sighted people will recognize from decades ago. They have been much harder for those with no or very low vision to follow along with, unless they have sighted assistance; now that has changed.

 

Lorne discussed the amazing resource which is the BlindAlive.com website, which hosts Eyes Free Fitness.

(The following quote is taken directly from the BlindAlive.com home page, donations would be welcome and go to support keeping this resource free).

“You just discovered the home of a complete set of the Eyes-Free Fitness® audio exercise programs. All programs are completely free for your downloading pleasure — no strings attached. These programs allow you to stretch, strengthen, condition, and tone your body, all without the benefit of eyesight. All these programs are thoroughly described with extra supplementary audio and text materials, should they be needed.

Mel Scott, who is blind, brought together a team of fitness instructors, musicians, and audio editors in order to provide a variety of exercise programs for people who need or prefer non-visual cues while exercising.”

 

Relaxation/Meditation

Lorne also discussed a number of relaxation and meditation resources, such as the Headspace app

which is one of several accessible guided meditation apps where you get the first lesson for free but then must pay to continue to more advanced material.

Headspace, along with many similar options is also available if you have a Google Home or Amazon Echo smart speaker, just by saying Connect to Headspace, or Open Headspace.

 

Some people prefer to listen to nature sounds or calming music in order to meditate, relax, or unwind from a busy day; your smart speaker can help you with this. just ask it to play types of sounds, such as Ocean sounds, or sleep sounds; sometimes you will have to enable a specific skill such as the Amazon Echo Island Sounds skill, before it will start playing.

If you have a subscription to a streaming music service such as Spotify or Apple Music, you can ask the smart assistant to play “relaxing music, meditative music, yoga music, etc. and it will queue up a corresponding playlist of music to help you relax.

 

Many of the above Meditation/relaxation  resources can also be found for free by searching YouTube for meditation, guided meditation, ASMR, Nature sounds, Meditation music, relaxation music, etc.

 

Next Meeting (Monday March 9 at 7pm)

  • Vicky Varga from Edmonton Public Library will provide an update on accessible library services such as CELA and NNELS.
  • As always, for help with technology bring your devices and/or questions to the meeting.

 

Additional Resources

Telephone Support

Contact our GTT coordinators, Kim Kilpatrick in the East or Albert Ruel in the West to book one on one telephone support.

Kim: 877-304-0968 Ext. 513

Email: GTTProgram@Gmail.com

Albert: 877-304-0968 Ext. 550

Email: albert.GTT@CCBNational.net

 

GTT Blog and Monthly Teleconference

CCB sponsors a national GTT monthly teleconference. You may subscribe to the GTT blog to get email notices of teleconferences, meeting notes from GTT chapters, and other information. To subscribe, activate the Follow link at the bottom of the blog web page to enter your email.

GTT Email Support List

CCB also sponsors a GTT email support list to provide help and support with technology for blind and low vision Canadians.  To subscribe to the email list, send an empty email to:

GTTsupport+subscribe@groups.io

 

GTT Edmonton Overview

  • GTT Edmonton is a chapter of the Canadian Council of the Blind (CCB).
  • GTT Edmonton promotes a self-help learning experience by holding monthly meetings to assist participants with assistive technology.
  • Each 2 hour meeting consists of a feature technology topic in the first hour and a general tech discussion in the second hour.

[End]

GTT Edmonton Meeting Notes, Independent Living Skills, January 13, 2020

Summary Notes

GTT Edmonton Meeting January 13, 2020

 

The most recent meeting of the Get Together with Technology (GTT) Edmonton Chapter was held January13 at 7pm at Ascension Lutheran Church 8405 83 Street in Edmonton.

17 people attended.

Reading Tip: These summary notes apply HTML headings to help navigate the document. With screen readers, you may press the H key to jump forward or Shift H to jump backward from heading to heading. Read the Additional Resources section following the meeting notes to learn about our one on one telephone support, the National monthly teleconference, and the support email list.

 

January Topic –Independent Living Skills

We had a robust round table open discussion on independent living skills. People talked about their strategies and tech they use to perform everyday tasks. The topic turned out to be one of our more interesting ones. The discussion lasted nearly two hours with lots of enthusiasm and lots of ideas shared about how to do everyday tasks. Many of the tasks relied on common sense approaches as well as using tech. Following is a brief summary of the discussion.

 

 how to get the bus:

  • Google the destination to be aware of its surroundings.
  • Use the ETS app or Transit app.
  • Don’t be shy. Ask someone at the bus stop.
  • You can use the AIRA app which provides trained sighted agents to help you get to the stop by using the video camera on your phone. It was pointed out that AIRA now provides the first 5 minutes of each sighted assistance session for free.

 

How to shop:

  • Many people remember the location in the store of products they use regularly.
  • Customer service can be a great help.
  • Seeing AI app can be useful for reading product labels and info.
  • Place an order online and pickup (Superstore) or get delivery for about $9 (from Save On Foods. Save On has a code that allows you to use 2500 Save On points for free delivery. This code saves you a lot more than using your points for anything else.
  • Use Be My Eyes app to have a volunteer guide you and describe your item by looking through the video camera of your phone. It was mentioned that, unlike AIRA which uses paid trained agents, Be My Eyes uses volunteers so there may be a wait for a volunteer to engage you.

 

How to Cook:

  • Use an Instant Pot. Put everything in it at once. Seasoning is everything! Use less liquid so it is thicker. If you get the Bluetooth InstaPot, then you can control all the settings from an app.
  • Label stove with dots for “Start”, “Medium”, “High” etc.
  • Label microwave critical buttons such as #5, Power, Start, and Clear.
  • Modern induction burners are appealing because they only heat the steel pot, the burner does not get hot.
  • Use smaller knives so less likely to cut yourself.
  • When grilling on the BBQ, get a 2-sided spatula with attached tong (you can slide the spatula under the food, and then squeeze the food with the tong, so you can easily flip the food.
  • Use a boiling water probe to tell the level of hot water in a cup.
  • To avoid messy bacon frying, cook bacon at 350 degrees in the oven (on a baking sheet covered with parchment paper.
  • Add milk to eggs and scramble them in a frying pan. When you press on them and they don’t make a squishy sound, they are done.
  • When browning meat such as ground beef, it will feel dry to the touch when it is fully browned. More frying is safer than less.
  • Organize spices in baggies and /or in same size containers using braille labels if you know braille.
  • Put braille labels on spice containers and refill the same labelled container when it is used up.
  • Sometimes can tell the difference with texture or smell
  • Use braille recipe card labels and secure them to tin cans with rubber bands. Put the card aside when you open the can and it becomes your shopping list.

 

How to do Laundry:

  • Use the “Seeing AI app to help sort colors of clothes.
  • Buy clothing in similar colors, so they will match, and can be washed together.
  • Avoid white clothes, which might absorb other colors.
  • Use “Color Catchers” or “Dye Magnets” which absorb colors that run from clothes. They are like dryer sheets, but you put them in the washing machine. London Drugs carries them.
  • Use sock pairing devices (CNIB has them), or buy same color socks, or socks with different textures so you can tell the difference.

 

Travel:

  • Hotels have more services and help available.
  • The Travel Eyes organization pairs sighted and non-sighted  individuals to travel together on trips.
  • Use headphones that do not cover your ears such as the popular bone conducting headphones from Aftershokz.
  • Use an app for GPS navigation and orientation such as Blind Square or Microsoft Soundscape.
  • Can do both touring and mountain biking with a tandem bicycle and an experienced captain.
  • Be aware of what insurance covers.
  • Wear good boots, jacket, all weather gear, be sure clothing is reflective.

 

House Cleaning:

  • Feel with your hands what needs cleaning.
  • Clean once a week because it probably needs it.
  • Use an app like AIRA or Be My Eyes to get help to tell you if an area is clean.

General

  • Smart apps can be used to control lights, thermostats etc.
  • If you are going into college or university, be sure to clearly identify your needs for accessible course materials (audio, e-text, braille, tactile, tutor) to your contact at the disability student office. These materials and/or services take time and special grant funding needs to be organized so be sure you are leading the process and not the other way around.

 

Next Meeting (Monday February 10 at 7pm)

  • Topic is to be announced.
  • As always, for help with technology bring your devices and/or questions to the meeting.

 

Additional Resources

Telephone Support

Contact our GTT coordinators, Kim Kilpatrick in the East or Albert Ruel in the West to book one on one telephone support.

Kim: 877-304-0968 Ext. 513

Email: GTTProgram@Gmail.com

Albert: 877-304-0968 Ext. 550

Email: albert.GTT@CCBNational.net

 

GTT Blog and Monthly Teleconference

CCB sponsors a national GTT monthly teleconference. You may subscribe to the GTT blog to get email notices of teleconferences, meeting notes from GTT chapters, and other information. To subscribe, activate the Follow link at the bottom of the blog web page to enter your email.

GTT Email Support List

CCB also sponsors a GTT email support list to provide help and support with technology for blind and low vision Canadians.  To subscribe to the email list, send an empty email to:

GTTsupport+subscribe@groups.io

 

GTT Edmonton Overview

  • GTT Edmonton is a chapter of the Canadian Council of the Blind (CCB).
  • GTT Edmonton promotes a self-help learning experience by holding monthly meetings to assist participants with assistive technology.
  • Each 2 hour meeting consists of a feature technology topic in the first hour and a general tech discussion in the second hour.

[End]

GTT Edmonton Meeting Summary Notes, Canadian Assistive Technologies Exhibit, December 9, 2019

            Summary Notes

GTT Edmonton Chapter Meeting December 9, 2019

 

The most recent meeting of the Get Together with Technology (GTT) Edmonton Chapter was held at 7pm at Ascension Lutheran Church 8405 83 Street in Edmonton.

27 people attended.

IMPORTANT: Read the Additional Resources section following the meeting notes to learn about our one on one telephone support, the National monthly teleconference, and the support email list.

Reading Tip: These summary notes apply HTML headings to help navigate the document. With screen readers, you may press the H key to jump forward or Shift H to jump backward from heading to heading.

 

Thank You for Treats

A big thank you to all those members who brought treats to make this a festive meeting to celebrate the Christmas season.

 

December Topic – Technology Exhibit

We were treated to a technology exhibit from Canadian Assistive Technologies, a company with over 30 years’ experience providing assistive technology to blind and low vision Canadians. Company owner, Steve Barclay, exhibited some of the latest tech available. Following is a list of what Steve showed us with links to the product description and pricing.

 

Steve also has some good deals at the Canadian Assistive Technologies gently used marketplace which is worth checking out.

For more information on these or any other Canadian Assistive Technologies products, you may contact Steve at:

(844) 795-8324

Or  sales@canasstech.com

 

Steve’s team also produces a weekly assistive technology podcast which is called AT Banter.

Next Meeting (Monday January 13, 2020 at 7pm)

First hour topic is to be announced.

  • The second hour is for you. For help with technology bring your devices and/or questions.

 

Additional Resources

Telephone Support

Contact our GTT coordinators, Kim Kilpatrick in the East or Albert Ruel in the West to book one on one telephone support.

Kim: 877-304-0968 Ext. 513

Email: GTTProgram@Gmail.com

Albert: 877-304-0968 Ext. 550

Email: albert.GTT@CCBNational.net

 

GTT Blog and Monthly Teleconference

CCB sponsors a national GTT monthly teleconference. You may subscribe to the GTT blog to get email notices of teleconferences, meeting notes from GTT chapters, and other information. To subscribe, activate the Follow link at the bottom of the blog web page to enter your email.

GTT Email Support List

CCB also sponsors a GTT email support list to provide help and support with technology for blind and low vision Canadians.  To subscribe to the email list, send an empty email to:

GTTsupport+subscribe@groups.io

 

GTT Edmonton Overview

  • GTT Edmonton is a chapter of the Canadian Council of the Blind (CCB).
  • GTT Edmonton promotes a self-help learning experience by holding monthly meetings to assist participants with assistive technology.
  • Each 2 hour meeting consists of a feature technology topic in the first hour and a general tech discussion in the second hour.

[End]

 

 

GTT Edmonton Meeting Notes, Stay Safe Online, November 11, 2019

            Summary Notes

GTT Edmonton Meeting November 11, 2019

 

The most recent meeting of the Get Together with Technology (GTT) Edmonton Chapter was held November11 at 7pm at Ascension Lutheran Church 8405 83 Street in Edmonton.

17 people attended.

Reading Tip: These summary notes apply HTML headings to help navigate the document. With screen readers, you may press the H key to jump forward or Shift H to jump backward from heading to heading. Read the Additional Resources section following the meeting notes to learn about our one on one telephone support, the National monthly teleconference, and the support email list.

 

2020 Membership Dues

Thank you to those who paid their CCB 2020 membership. We have a total of 32 paid up members for 2020.

 

November Topic –Stay Safe Online

Lisa Boone from the Athabasca University informed us of many perils we need to be aware of in the online world and she provided recommendations for dealing with those security concerns.

Disclaimer: The opinions and recommendations of Lisa’s are her own and not endorsed by the Canadian Council of the Blind. However, Lisa is an IT  professional and her comments and recommendations are worthy of your consideration as you evaluate how to stay safe online. Following is a summary of her presentation.

 

Internet Browser Address Bar Secure Indications:

For browsers such as Chrome, Edge, Safari, Firefox – consistent across all of them the address bar says httpsfor secure connection, the https means you are communicating with a legitimate web site and the data you send to that site is encrypted. Don’t communicate with sites that show only http instead of https in their address.

Visually, secure sites also show a padlock icon and screen readers will announce that the site is secure. You may need to press Shift+Tab at the address bar to have your screen reader read the secure designation.

 

When it comes to online banking there is an EV certificate, a third party that confirms a safe site (I.e., digicertt). In a browser address bar these EV certificates show a banks name (e.g. TD Bank, then the https and the text are green. Red colour means it is not secure. Chrome now does not indicate this way when an EV certificate is confirmed. Other browsers currently show the EV certificate. Safari shows the certificate by using green text in the address bar

 

Stop using Internet Explorer. Microsoft does not support it if it gets hacked.

 

Using apps or browsers?

Is it more secure to use the web site or app? (e.g. Amazon, eBay, Kijiji, etc.). Safer to use an app on mobile devices then a browser. On a computer, there is no real best way app or browser.

 

Apps leak information. App developers never tell us they leak. Info can be username, password, email address. Apps can send packets of data and malicious people grab those packets.

Android is wide open, and you are not sure an app is encrypting your data you may want to look at the Check out the recon site and download the app to see what network traffic is going out without you knowing.

http://Recon.meddle.mobi   tracks what kind of traffic is going out from your phone so it blocks info going out from phone (android, iOS, windows).

Also, ask the app vendor if the app data they send out from your phone is being encrypted. Less risk with apple developers then other operating systems.

 

Passwords:

Do not use birthdates, names, mother’s maiden name or addresses

Try to make a password at minimum 8 characters

Use sentences, phrases, symbols and numbers in place of letters.

 

Online shopping:

Use a separate credit card with a lower limit or debit visa that is separate from our normal account. That way hackers are not accessing your major credit cards and accounts. Vanilla or prepaid credit cards can be safer because they are not linked to you.

 

Sign up to Take Advantage of a deal:

Anytime you need to create an account just to get a promotion like Spotify, Recipes, etc. use a junk email you’ve created for just such instances and let it receive all the resulting spam that typically follows. Remember the email and password because you may have to verify it from an authentication email.

 

Often email providers require 2 factor authentication. This is encouraged so that the person trying to access your email account, needs to also have your phone number or fingerprint.

 

Email Accounts:

Don’t install Gmail or Outlook on a computer. Use a browser to access emails if accessible. When you open an email that has malware, the browser server gets to deal with it, not your local hard drive. Never open attachments that end in the extension .exe or .bat. Be suspicious of any link that says click here.

 

Phishing Emails:

Most phishing activity is about banking. They want you to click their website and log in to your account. The result is they now have your username and password.

These are scammers trying to get access. Their fishing emails are usually shocking and look accurate. No government, bank or large corporation is going to ask you for private information or money. Check the email address. Big companies will not use outlook, Gmail or Hotmail. Apple or your IT department.

This is the email version of the fake phone calls from Revenue Canada, Microsoft, the bank.

 

Contests:

Scammers do this all day every day. Always be aware. One of the first things to ask them is “what is my name?”. There are social media scams such as if you pay $ you will get a gift card from Costco.

In Canada, the only thing required of someone if you win something is to answer a skill testing question.

Your email may be actually sending the email. Never click on a link in an email when they claim you’ve won something. You can phone your bank or CRA to confirm. Don’t respond. Delete it forever.

 

Fraud Reporting Departments:

Big companies like Amazon often have a fraud reporting department.

 

Snopes.com does investigation of rumors and hoaxes like costco or walmart card. They will tell you if its true or not

 

The Anti Fraud Center, RCMP, and Consumer Affairs Canada  are all good reliable sources to check for information about fraud and scams. Please report fraud.

 

Other Safety Tips:

  • Don’t willingly give codes or personal information. Ensure they confirm your info rather than you divulging it.
  • Debit machines have red tape on them to show the debit machine has not been tampered with.
  • Place daily limits and weekly limits on withdrawals of bank accounts.
  • Use tap as it is safer or Apple Pay on your smart phone with fingerprint confirmation because you are not giving away your pin.
  • Check your statement often. Call the bank.
  • Clear out your internet browser cookies or cache. Be advised you will then need to re-enter passwords on web sites.

 

Privacy Settings:

All computers, smart phones, social media accounts have privacy settings. Turn off location tracking and decide which apps you will allow to use your microphone or web cam. If you have gone away, don’t post your pictures on social media until you get back home.

 

Spoofing Phone Numbers:

In Canada, spoofing phone numbers is legal and the scammer computer grabs any phone number in Canada which then appears on our call displays even though the scammer is likely calling from abroad. The spoofed number may even be an actual number such as CRA or Microsoft. The government is relying on the phone provider to protect us from spoofing and bogus numbers. Again, be smarter than them and let them tell you about yourself rather than the other way around. Even better, don’t answer the phone at all if you are not expecting the organization to call you. They can leave a message.

 

Private Browsing:

Chrome has incognito mode (a private browsing mode) presumably to prevent websites that want to know when you visit their site (airlines, google,) but browsers are smart, and you never really hide from those sites. They still track you.

 

DuckDuckGo.com instead of google search claims to be a private browser that does not store/track search or location info. Set it as your default search engine or use it’s extensions.

Google and Bing try to catch your search data

 

Ad Blockers:

Ad blockers are good to have. But Youtube is rewriting their core and if you have an ad blocker you won’t be able to use YouTube

Unblock is one ad blocker

 

Antivirus Software:

In Windows 10, windows defender is sufficient if you are reasonably cautious. The huge downside of Defender is that it is really slow to scan your system. If you turn your system off every night, you are not giving it enough time to do its job. Let Windows 10 go to sleep and log off your computer rather than completely shutting it down. This allows Defender to do its scan. Keep your Windows 10 up to date to ensure you are closing any loopholes that Microsoft has patched.

 

Legacy Windows7, 8.1,2000

Download windows defender separately. You will also have to download SHA2 algorithm that ensures it is from Microsoft. Those older Windows systems will prompt you to download SHA2 before it will install windows defender.

 

Upgrade to Windows 10?

Likely older hardware will have trouble running on new operating systems. Take your system to a computer store or Geek Squad

 

A special tool – Microsoft Safety Scanner is another double check virus scanner that may be up to date if windows defender virus definitions are not up to date yet. It’s an applet, download it, launch it and it automatically installs. It’s only valid for 10 days.

 

Next Meeting (Monday December 9 at 7pm)

  • Topic will be our annual presentation and tech demo by Steve Barclay, CEO of Canadian Assistive Technology. Steve has over 30 years’ experience consulting and selling assistive technology across Canada and always has interesting tech to show us. He is also glad to answer questions about your needs. We recommend you come and see what is new and exciting in tech and take advantage of Steve’s vast experience. It’s the Christmas season so if anyone wants to bring any Christmas baking or treats that would help make the evening more festive.

 

Additional Resources

Telephone Support

Contact our GTT coordinators, Kim Kilpatrick in the East or Albert Ruel in the West to book one on one telephone support.

Kim: 877-304-0968 Ext. 513

Email: GTTProgram@Gmail.com

Albert: 877-304-0968 Ext. 550

Email: albert.GTT@CCBNational.net

 

GTT Blog and Monthly Teleconference

CCB sponsors a national GTT monthly teleconference. You may subscribe to the GTT blog to get email notices of teleconferences, meeting notes from GTT chapters, and other information. To subscribe, activate the Follow link at the bottom of the blog web page to enter your email.

GTT Email Support List

CCB also sponsors a GTT email support list to provide help and support with technology for blind and low vision Canadians.  To subscribe to the email list, send an empty email to:

GTTsupport+subscribe@groups.io

 

GTT Edmonton Overview

  • GTT Edmonton is a chapter of the Canadian Council of the Blind (CCB).
  • GTT Edmonton promotes a self-help learning experience by holding monthly meetings to assist participants with assistive technology.
  • Each 2 hour meeting consists of a feature technology topic in the first hour and a general tech discussion in the second hour.

[End]

GTT Toronto Summary Notes, iOS 13 Features and Issues, October 17, 2019

Summary Notes

 

GTT Toronto Adaptive Technology User Group

October 17, 2019

 

An Initiative of the Canadian Council of the Blind

In Partnership with the CNIB Foundation

 

The most recent meeting of the Get Together with Technology (GTT) Toronto Group was held on Thursday, October 17 at the CNIB Community Hub.

 

*Note: Reading Tip: These summary notes apply HTML headings to help navigate the document. With screen readers, you may press the H key to jump forward or Shift H to jump backward from heading to heading.

 

Theme: iOS 13 Features and Issues

 

GTT Toronto Meeting Summary Notes can be found at this link:

 

Ian White (Facilatator, GTT)

 

Ian opened the meeting. We usually start the meeting with a round table of questions and tips.

Ian said that he’s having trouble deleting a contact from his contact list. A member said that you have to have the contact open. Tap on the edit button, and then you’ll find the delete button at the bottom. A 4-finger single tap near the bottom of the screen will take your focus directly to the bottom of the content. A 4-finger single tap near the top will do the reverse. Accidentally doing a 4-finger double tap will bring up a help menu.

Albert with GTT in BC, said that they’ve been recording and editing their meetings, then posting them as podcasts. You can search for the Canadian Council of the Blind podcast in your favourite podcast ap.

 

Ian then introduced Dug Poirier, Assistive Technology Instructor and Information Services Coordinator at BALANCE for Blind Adults. He’s been teaching assistive tech for, a long time. He’ll run us through IOS13.

  • iOS13 was rushed out, and many, not only assistive tech users, had trouble at first. Now it’s relatively stable. Apple doesn’t necessarily mention the differences you’ll find as a Voiceover user. You often have to learn by using it. Ian raised the point that we should talk about trouble shooting, so we know what to do when something goes wrong or doesn’t work the way we expect.
  • One change in the mail ap is regarding threads. You can flick down to expand. It’s fairly intuitive to use.
  • One big change, that’s very welcome, is taking accessibility settings out of the general category, and putting it in its own category under settings There are a lot of tools in here.
  • There are some new Voiceover settings and haptics, which you have to enable. You can use haptics for system settings as well. You’ll find that under settings, accessibility, Voiceover, audio settings, sounds. You can choose sounds, haptics, or both. It makes the interface feel very new. It seems to offer faster feedback and functionality.
  • There are new rotor settings. Show context menu, replaces the old 3D touch menu. The 3D touch menu was an option to tap then tap and hold, which brought up other functions. 3D touch didn’t take off with ap developers, so was morphed into the context menu.
  • The vertical scroll bar appears when you’re in lists, for example a list of books. It’s down the right side. Every flick down moves down by 10%. It’s an excellent tool. It’s the same as the table index that’s found in the contacts list.
  • Any phone below a 6S won’t support IOS13, and you won’t be prompted to update.
  • You can now customize touch gestures. You can add or change what gestures do. Keyboard shortcuts, hand writing, and braille screen input can all be customized now. You can access it under Voiceover settings, then commands. It sounds more complicated than it is.
  • There’s a new slide-to-type feature. It seems daunting, but can actually work well if you spend time with it. It does take some getting used to. You can add a rotor setting to toggle it on or off. It’s a form of predictive typing. You start by placing your finger on the first letter of the word you want, and holding it there till you hear a sound. Then, slide your finger to the subsequent letters of the word. Using your finger position and predictive algorithm’s, the word will be filled in. If it comes up with the word you want part way through, lifting your finger will insert that word into your text. A member contributed that in auto complete settings, you can define two or 3 character shortcuts that will, if followed by the space bar, insert what ever text you’ve defined. For example, you could set up a two letter shortcut for your email address.
  • The, add punctuation group is another nice new feature. You can access it through, Voiceover, verbosity. It allows you to define which punctuation is spoken, which can be very helpful if you’re editing. You can create your own punctuation group setting.
  • Under Voiceover settings, is something new called, activities. This allows you to set parameters for specific aps, that is, how the phone functions or speaks to you depending on what ap you’re in. A member pointed out that the Applevis podcast has some really good examples of this.
  • A lot of stuff in the email ap has been changed with regard to Voiceover. Most of it is good. The delete button is more prominently placed, and in order to reply or do other things, you have to find the, more, button. You can now delete multiple emails and email folders all at once.
  • If you open a message with a lot of emails within it, as in, there’s been a lot of replies back and forth, you can open it, then flick left or right to move through individual messages within the thread, and delete particular ones if you want. Remember to close the message though, otherwise you could get confused about what view you’re in.
  • The best resource for learning is Applevis; Their site has great blogs and podcasts. There’s a cast called Double Tap, on AMI audio. Apple.com/accessibility can be helpful. Jeff Thomson at BlindAbilities has good content. A member said she’s part of a Facebook group called iPhone and iPad Aps for the Visually Impaired, that’s quite good.
  • Change can be tiring, but the best way to adjust is to make yourself use the new thing. Also remember that updates are about security as well, so refusing them can be risky. Apple is especially energetic at cutting off support to previous versions.
  • A member said she’s having trouble with dictating texts. If she uses Siri, and tries to add to what she’s already dictated, only the addition is shown in the body of the text. It’s intermittent. Others agreed they’ve seen this too. A member suggested a work-around where you create the message in the notes ap, then paste it into your text message.
  • A visual user said that she sometimes has a problem of her screen rotating 90 degrees if she moves while using her phone. Dug recommended locking this feature. You can do this from control centre. Locate the status bar, then swipe up with 3 fingers to open control centre. In there is an option to lock orientation.
  • A member asked how to find out what version of IOS they’re on. Dug said go to settings, general, then software updates.. If you tap on, about, it will show you what you’re running currently. Once you’ve upgraded, you can’t go back. If you haven’t upgraded from the initial version of 13, you should. 13.1.3 is the current version. Apple generally releases an update every month or so.
  • A member pointed out that resistance to change, is also a desire to cling to productivity. The truth is that an upgrade like this can cost you a week of optimal productivity.
  • A member raised the topic of Voice Controller. Dug said that it’s a huge feature worthy of its own session. It’s a way to make the phone activate gestures by voice, swipe left, swipe right ext. It’s meant particularly for people with limited hand mobility. It takes a lot of work up front.
  • A member raised the question of whether IOS13 drains your battery more quickly. Dug said he hasn’t noticed any difference. He commented that batteries do naturally run down, and that it’s recommended to fully drain your battery once a month or so in order to maximize its life. A new battery is around $90 installed. You need to take it somewhere to have it changed. There are cheaper solutions than going to an Apple store, but they come with risks of losing functionality.

 

Ian closed the meeting by thanking Dug, and by saying that if you have ideas for future meetings, or knowledge on something you’d like to present on, please get in touch.

 

Upcoming Meetings:

  • Next Meeting: Thursday, October 17, 2019 at 6pm
  • Location: CNIB Community Hub space at 1525 Yonge Street, just 1 block north of St Clair on the east side of Yonge, just south of Heath.
  • Meetings are held on the third Thursday of the month at 6pm.

 

GTT Toronto Adaptive Technology User Group Overview:

  • GTT Toronto is a chapter of the Canadian Council of the Blind (CCB).
  • GTT Toronto promotes a self-help learning experience by holding monthly meetings to assist participants with assistive technology.
  • Each meeting consists of a feature technology topic, questions and answers about technology, and one-on-one training where possible.
  • Participants are encouraged to come to each meeting even if they are not interested in the feature topic because questions on any technology are welcome. The more participants the better able we will be equipped with the talent and experience to help each other.
  • There are GTT groups across Canada as well as a national GTT monthly toll free teleconference. You may subscribe to the National GTT blog to get email notices of teleconferences and notes from other GTT chapters. Visit:

http://www.GTTProgram.Blog/

There is a form at the bottom of that web page to enter your email.

 

 

 

GTT Nat Con Call Summary Notes, iOS 13, the Good and the Bad, 2019Oct09

GTT National Conference Call.

An Initiative of the Canadian Council of the Blind

 

Summary Notes

October 9, 2019

 

Theme: Apple’s iOS 13 update, the good, the bad and the ugly.

 

On October 9, 2019 the GTT National Conference Call discussed the above topic with the help of the below presenters, which was followed by a number of spirited questions from the floor.  The presenters were asked to talk about 3 of the things they like and don’t like about the version being used on that date, namely iOS 13.1.2.  Since then additional updates have been released so depending on the date you read these Summary Notes your experience may be different.

 

To learn more about iOS 13 visit this Apple Website:

 

To access many fantastic iOS 13 AppleVis Podcasts follow this link:

 

Presenters: Michael Feir, Elmer Thiesen, Tom Dekker, Kim Kilpatrick, Brian Bibeault and David Green.

 

Please check out the presentation on the CCB Podcast below for more details.

10 GTT National Conference Call, iOS 13, the Good and the Bad, October 9, 2019

 

Michael Feir:

  • Michael expressed frustration over the hang-up bug, and suggested that in iOS 13.1.2 users can use triple click on the home button three times to turn off Voice Over, which always resolves the freeze being experienced.
  • To set the triple tap on the Home or Side buttons to Voice Over do the following: Go to Settings, Accessibility and select the Accessibility Shortcut to launch Voice Over.
  • Be careful not to accidently click the button five times in a row without sufficient pause or you can activate the SOS call to 911.
  • Custom Controls Can Be used to limit or expand the haptic feedback and sounds given off by iOS 13 devices. The user can also re-define existing gestures, and define undefined gestures to functions that are difficult to manage, like the turning of the Rotor dial.
  • The Reminders app is another area where iOS 13 has made great strides. It is far more customizable and configurable to the needs of the end user. It now boasts some project management features that make it really good to use.

 

Elmer Thiesen:

  • Elmer indicated that for him the ability to customize gestures is a really big deal, and the first one he changed was the Rotor gesture to use two fingers sliding across the screen left or right to turn it in those directions.
  • He also expressed that the Vertical Scroll Bar is a great addition to iOS 13. It allows the user to scroll pages of information far more easily and efficiently.
  • Elmer likes the ability to establish Activities with desired features like, having a specific voice read emails with no punctuation, and another voice work on word processing apps with all punctuation turned on. These can now be customized to the user’s preference.
  • One of the bugs Elmer has struggled with is that Siri would get lost in what she was asked to access and keep repeating the same irrelevant thing over and over again until he re-set the Network Settings. Apple Support assisted in getting this sorted out.

 

Tom Dekker:

  • Screen Recording is the thing Tom likes most about the upgrade to iOS 13. it never quite worked well before iOS 13, and now works very well with good quality sound.
  • Commands and the ability to customize them is another of Tom’s favourite things about iOS 13.
  • On Screen Braille keyboard is better than ever. He can now type more quickly and with more accuracy than before.
  • Tom thinks that a weird thing is the iPhone User Guide downloaded to the iOS Books app. It only reads the first line or two of each paragraph. It doesn’t track anything correctly. Older Guides work well, but not this one.

 

Kim Kilpatrick:

  • Kim agreed that the iOS 13 User Guide doesn’t work well.
  • As for the hang-up bug, her experience seems to be that it only happens when she uses the microphone button on the wired earbuds. She also indicated that this bug didn’t come up during the beta testing phase, which she has been on since the beginning.
  • Kim expressed that a great feature of iOS 13 is that Accessibility is not buried in General and that it has its own spot in Settings.
  • Kim has heard that Low Vision users are liking the Dark Mode offered in iOS 13.
  • She indicated that there are some good things added to Braille support that allows Voice Over to have more things read back to the user as they type, however a bug seems to have been introduced that creates a disconnect when back spacing to delete errors. Kim also agrees that Braille Screen Input has improved dramatically.
  • Voice Control is another item Kim appreciates about iOS 13. Although it isn’t a Voice Over specific feature, it never-the-less works well with it, and it will really help those with limited hand function to access even more functions of their iOS devices. Voice Over users must use earbuds when accessing Voice Controls otherwise the Voice Over speech will interfere. The strong point about using Voice Control when dictating in an edit field is that Voice Over will read back what is being dictated periodically. It functions more like Dragon Naturally Speaking in that regard. this should only be used in quiet places otherwise it makes many errors.
  • Kim told the group that in Activities you can also adjust punctuation for different apps and activities according to your personal preferences, the voice, rate and punctuation can all be set for different apps and tasks.

 

David Green:

  • David told the assembled that when inserting passwords and code numbers for voicemail iOS 13 seems to be far faster in echoing the touch screen presses, which leads to increased accuracy in typing those characters. This is especially noticeable in voicemail entry codes.
  • One bug David noticed is in the Native Mail app. When he tries to move from one account to another focus seems to go into Edit Mode instead of activating the new account. It will also do this in the Messages app sometimes.

 

  • David found that after the upgrade to iOS 13 the speaking voice was changed from his favourite American voice to a British one. The only way to fix this was to set the Location to America in order to get those voices back.
  • Slide to Type is one feature that David will have to practice a lot before it will become comfortable, if it ever does.
  • Many of the new features and functions of iOS 13 are not of interest to David, so he will likely give them a pass.

 

Brian Bibeault:

  • Brian wasn’t going to upgrade yet, however having forgotten to shut off his phone one evening he woke up to an upgraded iPhone. Since this event he has worked at trying to learn its new features and is getting comfortable with them. The first day was a nightmare, but he recommended that anyone intending to make the move go to AppleVis and listen to the many Thomas Domville podcasts about iOS 13. He provides a great set of tutorials and guides to the important features and upgrades.
  • One glitch Brian found is when using the Bluetooth Keyboard, the focus jumps all over the place unexpectedly.
  • Brian suggested that if one is going to use Voice Control, turn it off after using it, otherwise it’ll drive you nuts if you answer a phone call with it still turned on. It’ll keep repeating text not relevant to the conversation.
  • He found that his recent move to Bell Fib Cablevision has improved since iOS 13, whereas the app was not accessible with iOS 12.4.

 

Question Period:

Participants had a range of questions to ask the presenters, for which some found answers and some are yet to be resolved.  To access the remainder of the session please find the complete Podcast recording on the Canadian Council of the Blind Podcast channel.

 

For more information please contact your GTT Coordinators:

 

Albert Ruel                   or                               Kim Kilpatrick

1-877-304-0968,550                           1-877-304-0968,513

albert.GTT@CCBNational.net                      GTTProgram@Gmail.com

 

CCB Backgrounder:

 

The CCB was founded in 1944 by a coalition of blind war veterans, schools of the blind and local chapters to create a national self-governing organization. The CCB was incorporated by Letters Patent on May 10, 1950 and is a registered charity under the provisions of the Income Tax Act (Canada).

The purpose of the CCB is to give people with vision loss a distinctive and unique perspective before governments.  CCB deals with the ongoing effects of vision loss by encouraging active living and rehabilitation through peer support and social and recreational activities.

CCB promotes measures to conserve sight, create a close relationship with the sighted community and provide employment opportunities.

 

The CCB recognizes that vision loss has no boundaries with respect to gender, income, ethnicity, culture, other disabilities or age.

The CCB understands in many instances vision loss is preventable and sometimes is symptomatic of other health issues.  For the 21st century, the CCB is committed to an integrated proactive health approach for early detection to improve the quality of life for all Canadians.

As the largest membership organization of the blind and partially sighted in Canada the CCB is the “Voice of the Blind™”.

 

CCB National Office

100-20 James Street Ottawa ON  K2P 0T6

Toll Free: 1-877-304-0968 Email: info@ccbnational.net URL: www.ccbnational.net

 

 

GTT New Westminster Summary Notes, Reader View on PC, Mac and iOS Browsers, September 25, 2019

Get Together with Technology (GTT)

New Westminster Meeting

 

A Chapter of the Canadian Council of the Blind

in partnership with

Blind Beginnings

Vancouver Community College

And

Canadian Assistive Technology

Summary Notes

 

September 25, 2019

How to use Reader View on the Mac, PC, iOS and Android Browsers

What is Reader/Simplified View, and why does anyone want to explore it?  Here’s an article that might explain it, followed by a link to the CCB Podcast and text instructions on how to use it in your favourite, or soon to be favourite browser.

 

Reader View

First posted on July 12, 2018 by Rob Tomlinson

“Antoine de Saint-Exupéry’s dictum that “Perfection is achieved not when there is nothing more to add, but when there is nothing left to take away” can be re-deployed most helpfully when discussing Reader View, a topic that touches on web page design and browser behaviour.”…

 

Find the CCB Podcast of this event at the link below:

09 GTT New Westminster, Reader View in iOS, Nac and PC Browsers, September 25, 2019:

 

PC Browsers:

 

Simplified View for Google Chrome on the PC:

Google Chrome Download Page;

  1. type this into a new tab in Google Chrome

chrome://flags/#enable-reader-mode

press enter.

  1. A Chrome settings page comes up that you can navigate using headings.
  2. Press the letter H until you get to reading mode.
  3. There is a combo box that shows that reader mode is disabled.
  4. Press enter to go into forms mode if using Jaws.
  5. Press the down arrow to get to enabled and press enter.
  6. Go to the bottom of the page with control end and there is a restart chrome button, and Press enter.
  7. Now visit a page that has news stories such as this article from the Victoria Times Colonist,
  8. You can try down arrowing through the page and see all the links, controls and advertisements on the page.
  9. Press the Alt Key to bring up a menu and either up or down arrow to “Toggle distilled page contents” and press enter.
  10. you will hear your screen reader say, “Simplified View”.
  11. Now what you have is the news article in its entirety without the ads and other controls.
  12. To get the page back to normal view, repeat step 11 and press Enter.
  13. Press the Escape Key to close the menu.

 

Reader View for Firefox on the PC:

Reader View is a Firefox feature that strips away clutter like buttons, ads and background images, and changes the page’s text size, contrast and layout for better readability.

Mozilla Firefox Download Page;

  1. Open Firefox and enter the address of the page you want to visit, let’s use the Victoria Times Colonist article again.
  2. Examine the page with down and up arrow keys to see that it is cluttered with links, controls and advertisements.
  3. Press the f9 key to enable reader view.
  4. If nothing happens then reader view is not available for the current page.
  5. If reader view is available, the page loads and is clutter free.

 

Mac Browsers:

 

Reader View for Safari on the Mac:

Safari Browser for the Mac Download Page;

To display an article in Reader on the Mac, do the following:

  1. Click the Safari icon on the Dock or Launchpad.
  2. Type in the URL for the website you want to visit.

For example, you might visit The New Yorker at www.newyorker.com.

  1. Click the article you want to read. You see the article with various advertisements, banners, photos, links, and so on.
  2. Click the Reader button, or press Command+Shift+R.
  3. If the article runs over several pages, Reader displays it as one continuous page so you need only scroll down, not click from one page to the next.
  4. If you need to adjust the size of the text, click the type buttons (the two A’s) in the upper-left corner.
  5. To exit Reader, click the Reader button, or press the Esc key to exit Reader and return to the normal Safari view of the article. Click the Back button to return to the original site.
  6. In both Reader and normal Safari view, press ⌘+= or ⌘+– to zoom in or out on the text. If you have a Magic Mouse or Trackpad or a MacBook that recognizes multi-touch gestures, you can also pinch in or out to zoom.

 

iOS 12.4 Browsers:

Sadly, we could find nothing to say there is a Reader or Simplified View for the Google Chrome Browser for iOS.

 

Reader View for Safari Browser on iOS:

How to enable Reader View in Safari in iOS 12.4:

  1. Launch Safarifrom your Home screen.
  2. Navigate to the website you’d like to read.
  3. Tap the Reader button on the left of the address bar. It looks like a series of stacked lines.
  4. If the Reader button doesn’t appear it means the page isn’t able to be simplified.

 

Reader View for Mozilla Firefox Browser in iOS 12.4:

Mozilla Firefox Download Page on the App Store for iPad and iPhone;

How to enable Reader View in Firefox on iOS:

  1. Launch Firefox from your Home screen.
  2. Navigate to the website you’d like to read.
  3. Tap the Reader button on the right of the address bar. It looks like a series of stacked lines.
  4. Double Tap it again to turn it off when you want access to more of the page.
  5. If the Reader button doesn’t appear it means the page isn’t able to be simplified.

 

Reader View for Microsoft Edge in iOS 12.4:

Microsoft Edge Download for iPad and iPhone;

How to enable Reader View in Microsoft Edge on iOS:

  1. Launch Edge from your Home screen.
  2. Navigate to the website you’d like to read.
  3. Tap the Reader Mode button on the right of the address bar. It looks like a book that is open.
  4. Double Tap the Done button to turn it off when you want access to more of the page.
  5. If the Reader Mode button doesn’t appear it means the page isn’t able to be simplified.

 

Android Browsers:

Simplified View for Google Chrome on Android:

Google Chrome Browser Download from the Google Play Store;

How to Enable Reader Mode in Chrome for Android?

  1. Open Chromeon your Android smartphone or tablet and type

chrome://flags

in the address/search bar and hit enter. The Chrome Flags page will open up.

  1. Hit the three dot button inthe top right corner and tap “Find in page “.
  2. Once enabled, you will see a “Make page mobile-friendly” button at the end of the webpage.

 

For more information please contact your GTT Coordinators:

 

Albert Ruel                   or                        Kim Kilpatrick

1-877-304-0968,550                               1-877-304-0968,513

albert.GTT@CCBNational.net                GTTProgram@Gmail.com

 

CCB Backgrounder:

 

The CCB was founded in 1944 by a coalition of blind war veterans, schools of the blind and local chapters to create a national self-governing organization. The CCB was incorporated by Letters Patent on May 10, 1950 and is a registered charity under the provisions of the Income Tax Act (Canada).

The purpose of the CCB is to give people with vision loss a distinctive and unique perspective before governments.  CCB deals with the ongoing effects of vision loss by encouraging active living and rehabilitation through peer support and social and recreational activities.

CCB promotes measures to conserve sight, create a close relationship with the sighted community and provide employment opportunities.

 

The CCB recognizes that vision loss has no boundaries with respect to gender, income, ethnicity, culture, other disabilities or age.

The CCB understands in many instances vision loss is preventable and sometimes is symptomatic of other health issues.  For the 21st century, the CCB is committed to an integrated proactive health approach for early detection to improve the quality of life for all Canadians.

As the largest membership organization of the blind and partially sighted in Canada the CCB is the “Voice of the Blind™”.

 

CCB National Office

100-20 James Street Ottawa ON  K2P 0T6

Toll Free: 1-877-304-0968 Email: info@ccbnational.net URL: www.ccbnational.net

 

 

 

GTT New Westminster Summary Notes, Web Browsing with PC Screen Readers, June 26, 2019

Get Together with Technology (GTT)

New Westminster Meeting

 

A Chapter of the Canadian Council of the Blind

in partnership with

Blind Beginnings

And

Vancouver Community College

 

Summary Notes

June 26, 2019

 

Find the CCB Podcast of this event at the link below:

04 GTT New Westminster, Web Browsing with PC Screen Readers, June 26, 2019:

 

Windows 10 Shortcut Keys:

 

JAWS Keyboard Commands:

 

NVDA Keyboard Commands:

 

Narrator Keyboard Commands:

 

Google Chrome Shortcut Keys:

 

Firefox Shortcut Keys:

 

General Windows, Mac, MS Office Shortcut Keys:

 

On June 26, 2019 Ryan Fleury and Albert Ruel presented some favourite shortcut keys to the GTT New Westminster group based on the below list.

Ryan’s frequently used Windows keyboard commands:

Insert W application hot keys

Insert h jaws hot key info for application

Windows x works like a mini start menu

Windows I quickly jump to windows settings

Windows r opens the run dialogue

Insert spacebar h brings up jaws speech history

Windows E opens windows/file explorer

Windows D to go to desktop

 

 

Albert’s frequently used Windows keyboard commands:

Insert T, Task Bar

Insert F, Font attributes in JAWS

Insert B, read the pop up window

Control Z, undo

Insert number row 1, keyboard help toggle

Control X, C and V, Cut, copy and paste

Control B, U and I, bold, underline and italic

Windows B, System Tray

 

For more information please contact your GTT Coordinators:

 

Albert Ruel                   or                       Kim Kilpatrick

1-877-304-0968,550                               1-877-304-0968,513

albert.GTT@CCBNational.net                GTTProgram@Gmail.com

 

CCB Backgrounder:

 

The CCB was founded in 1944 by a coalition of blind war veterans, schools of the blind and local chapters to create a national self-governing organization. The CCB was incorporated by Letters Patent on May 10, 1950 and is a registered charity under the provisions of the Income Tax Act (Canada).

The purpose of the CCB is to give people with vision loss a distinctive and unique perspective before governments.  CCB deals with the ongoing effects of vision loss by encouraging active living and rehabilitation through peer support and social and recreational activities.

CCB promotes measures to conserve sight, create a close relationship with the sighted community and provide employment opportunities.

 

The CCB recognizes that vision loss has no boundaries with respect to gender, income, ethnicity, culture, other disabilities or age.

The CCB understands in many instances vision loss is preventable and sometimes is symptomatic of other health issues.  For the 21st century, the CCB is committed to an integrated proactive health approach for early detection to improve the quality of life for all Canadians.

As the largest membership organization of the blind and partially sighted in Canada the CCB is the “Voice of the Blind™”.

 

CCB National Office

100-20 James Street Ottawa ON  K2P 0T6

Toll Free: 1-877-304-0968 Email: info@ccbnational.net URL: www.ccbnational.net