GTT Victoria: Report on Trekker Breeze on BC Transit Busses, December 21, 2016

December 21, 2016

Two: Get Together with Technology (GTT) Victoria Members
RE: Victoria Regional Transit Street Announcements System, Trekker Breeze

We are very pleased to advise that the BC Transit Commission has approved an automatic vehicle locater system for the capital regional district fleet. This new system, once installed will allow BC Transit to implement accessible stop announcement systems that we have discussed in the briefing note you’ve seen earlier this fall. Christy Ridout, Director, Corporate and Strategic Planning for BC Transit has sent a note to us concerning it. We have had a recent discussion with her checking that we’re on the same page, which we appear to be. We’re meeting with her early in January, and we have offered the assistance of our membership as the process unfolds, which she was quite pleased to accept. Please see the full text of that email message below.

The new system will be implemented in Victoria, Kelowna, Kamloops, Nanaimo and the Comox Valley over the next 18 months, with the Request for Proposals being readied for Mid-January 2017. See the links at the bottom of this note to a couple of Times Colonist articles on the matter.

Merry Christmas, everyone! Have a wonderful Christmas holiday season, and a very safe, happy, healthy and successful New Year. We will continue to report progress as it unfolds.

Greg Koyl and Albert Ruel

From: Ridout, Christy
Date: December 16, 2016 at 4:14:09 PM PST
Subject: Letter regarding Trekker Breeze and Automatic Voice Annunciators
Dear Mr. Koyl and Mr. Ruel,

Your letter to the Victoria Regional Transit Commission was provided to me as the representative of BC Transit’s SmartBus Program.

Thank you for taking the time to reach out to discuss the future of BC Transit’s existing automatic voice annunciator system, Trekker Breeze. Your timing is excellent, given the Commission just recently approved a memorandum of understanding to move to a real-time technology solution for the fleet.

Under BC Transit’s new SmartBus program, Victoria’s conventional fleet of buses will be equipped with automatic vehicle locators by 2018. This technology, which is linked to schedules, will enable real-time tracking of buses in operation. Customers will be able to determine the expected arrival or departure time of their bus from a their selected stop either via BC Transit’s website, a mobile app, or passenger information displays at major locations. The technology will also enable next-stop announcements that are linked to bus stops, not just cross-roads as the Trekker device does now. As a result, the Trekker device will be removed when the real-time technology is installed. Although subject to negotiations with the preferred vendor through a competitive process, it is our desire to also equip all buses with passenger information displays so that upcoming bus stops are not only announced, but textually displayed for customers inside the bus.

While the existing voice annunciation system has assisted us in meeting an immediate need within our transit system, we are confident that our upcoming real-time technology will further enhance our services and better meet the needs of individuals with accessibility challenges.

Please let me know if you have any further questions about this project and I’d be happy to discuss further.

Best regards,

Christy Ridout
Director, Corporate and Strategic Planning

*Note: To read a couple of articles covering this event please access the below links:

Times Colonist Editorial, December 15, 2016:

Times Colonist Article, December 14, 2016: