Tech-Ease/ Get Together with Technology Regina Drop-In Meeting Summary Notes, Accessible Shopping & Banking, April 28, 2018

Tech-Ease/ Get Together with Technology

Regina Drop-In Meeting

Summary Notes

April 28, 2018


Sponsored by Vision Impaired Resource Network (VIRN),

Canadian Council of the Blind (CCB)

And the

Regina Public Library


Assistive Technology Peer Support by and for people who are blind/low vision


In attendance: 11 Participants. Amber, Doug, Michelle, Kari (RPL), Camille, Wes, Donna, Lori, Anna, Barry, Jerome


Today’s topic: Accessible Shopping & Banking



Accessible Shopping:

We discussed pros & cons of online shopping in general

Pros: Fast, convenient, don’t have to go out and get help, don’t have to navigate new spaces or remember familiar ones, sometimes there are deals online that aren’t in the store, don’t have to haul things home from store or get a cab


Cons: Can’t see online pictures and descriptions aren’t always great, can’t try on clothes to make sure they fit, can’t feel fabrics, many only take credit cards, aren’t exactly sure what you’ll get


We discussed examples of online vendors that people in the room have used, the following is notes on each online vendor we discussed, I have tried to group them by type.


Online Only Vendors:

Amazon – $30 and then free shipping on all of their items, they have 3rd party vendors that should be avoided, can only use credit card at this time,  there is a disability support area you can contact if you need help due to accessibility and they are very helpful ( or ), they have a great return policy as you can just put box in mail return to sender, they also work with people when there are problems to resolve them, you can call their customer service as well for help: 1-877-586-3230 Online shopping in Canada – books, electronics, Kindle, home & garden, DVDs, tools, music, health & beauty, watches, baby, sporting goods & more Online shopping in Canada – books, electronics, Kindle, home & garden, DVDs, tools, music, health & beauty, watches, baby, sporting goods & more. Free two-day shipping with Amazon Prime.



Zulily – Mostly clothes, sizes tend to run small, great deals, good return policy, takes a long time to arrive as they come from Asian countries primarily


Facebook Ads that lead to vendors – Hit or miss, many aren’t checked, a few of us have never received products from these and been ripped off the money


Stores that have online options:

Chapters – They will deliver to your house or the store, if you choose the store and there is any problem with it they can return your money in store. If you go to the store to purchase something and they don’t have it they will assist you to order it in via the webstore, can use credit card or paypal


Toys R Us – They have a lot more options online, they will deliver to the house and you can return in store or by mailing back if there is any problem, there are often deals online they don’t have in store and better prices


Wal-Mart – Can deliver to you or to the store, they can return in store if there is a problem with anything, more selection online, online does tell you if the item is available locally but it is not always accurate


Costco – Good for a variety of products, you can return in store, they ship right to your house or the store, some good deals online, saves having to deal with crowds in store, you still need a Costco membership to shop online


Best Buy – The accessibility of the site is not great, the mobile version is better than web version, they will help in store with website if they don’t have product in-store you are looking for


Quarks – They have more selection and better deals online but it is better to go in to store to try on shoes for sizing before ordering online


Online Marketplaces:

eBay – Is wither an auction site or a buy it now site depending on how you have your preferences set, the auction aspect can be addicting, Hit or miss, depends on the vendor, generally good for small cheap products as they come from online stores in Asian countries, very hit or miss when dealing with individual sellers, always read ratings before choosing who to deal with, long wait times primarily for things to arrive (2+ months), can use credit card or PayPal


Etsy – Artisans marketplace primarily for buying crafts and antiques, depends on the vendor, always read their rating before dealing with them, hit and miss for how long items will take to arrive, some items are made to order so make sure you understand what you are buying before you purchase as the expected wait times may be 3+ months, you have to have PayPal to use Etsy


Local Grocery Options that Deliver:

A lot of people felt the best way to utilize delivery from stores is to buy the things that are heavy or non-perishable like pop and paper towels and go to the store for the produce themselves


Save on Foods – Order online, deliver to your door, it gives you certain windows for deliveries, need a credit card, there is a delivery charge approx. $10


Superstore – Does not deliver but does do Click and Collect where you can choose items on-line and then show up in window and they will hand your groceries to you, need a credit card


Lakeview Fine Foods – Delivers locally on certain days to certain areas, $14 (ish) delivery charge


Walmart – Delivers to your door through their website but not a lot of fresh food options are available online, free delivery on orders over a certain amount (either $30 or $50)


Local and Fresh:

– Local, fresh, seasonal produce, delivered monthly or more often, credit card online or debit at the door



– Delivers whatever you want, how much you pay is how much you have delivered and how long it takes them to pick it all up, groceries, fast food, liquor, etc.


Reach Regina:

– Delivers “convenience meals” pre-made meals on a weekly or monthly basis, made fresh and then frozen, just defrost, cook and eat, prices and plans vary

– They also have Good Food Box depots around the city to get local fresh, seasonal produce


Other notes about shopping:

  • PayPal – PayPal is a way to pay online, your PayPal account is linked to your bank account and/or credit card, it allows you to type in a username and password at checkout online instead of a credit card number, it is very secure and has been around for 15+ years
  • Both Safeway & Sobeys have commitments to help customers who are blind and partially sighted to shop, to take advantage of this the best plan is to call ahead or go during a down time (middle of the afternoon) and go to customer service to receive help with shopping
  • PC Points – offered through Superstore & Shoppers are a great way to earn free groceries, they have an app that goes on the mobile phone or a physical card, for the most part points are accumulated automatically but it is a good idea to check you received all the points you were entitled to after a shopping trip, this can be done online or through the app
  • In some cities Sobeys has a liquor store and it delivers, we don’t have this yet in Regina but it should be happening soon
  • In some cities Superstore delivers as well so keep an eye our for that option here in the future
  • In some cities (Moose Jaw, Saskatoon, etc.) there is a service called Mrs. Grocery that delivers, keep an eye out for this service coming here


Accessible Banking:

  • The main 5 banks have a commitment to accessibility: TD, Scotiabank, RBC, CIBC & Bank of Montreal
    • Because of this they have accessible ATM machines that have a place to plug in headphones so that the banking experience is audible
  • The mom & pop banks (like Conexus, Teachers, Affinity, etc.) do not have the same commitment but they often offer better customer service to help those with needs
  • All banks offer things like RDSPs, RRSPs and TFSAs, the bigger banks may not be as accessible in getting these things as the smaller mom and pop banks are.
    • Both RBC & Scotia have a phone line to help set up RDSPs
  • Some investment companies like Sunlife and Mackenzie group offer RDSPs, TFSAs, RRSPs, etc. and it may be advisable to go with one of these as the financial advisor will often come right tot your home


Some other items of note from today’s meeting:

  • The Regina Public Library has 18 Victor Stratus machines for loan, if you would like to borrow one please contact Outreach at the downtown library
  • By 2019  CELA will partner with Book share so even more titles will be available to CELA patrons
  • Sobeys is getting talking prescription labels, to find out more talk to your local Sobeys pharmacist


Nest Meeting:

will be Saturday May 26, we will also be meeting in June before our summer hiatus. The topic for the May meeting will be Accessible Games, mostly online, but also physical games will be discussed. We will also be discussing the Access 2 Entertainment card***


Connect with us:



Tech-Ease YQR YXE (@techeasesk) | Twitter

The latest Tweets from Tech-Ease YQR YXE (@techeasesk). Are you Visually impaired, Related to someone visually impaired, or an educator of someone visually impaired …